Hamp bridge, Taunton Road, Bridgwater, TA6 6LG
 01278 448871

Terms and Conditions

1. In these terms and conditions, the following words have the
following meanings:-

Access Hours the hours We permit You to access the unit
This Licence these terms and conditions and the
information set out in the Customer Licence
Customer Licence the Licence agreed or signed by You
Licence Period the period commencing on the Start Date
and ending on the Termination Date
Deposit the amount specified in the Customer
Licence
Start Date the commencement date specified in the Customer
Licence
Due Date the Start Date for the first four weeks of
storage and the corresponding date for each
following period of four weeks
The Goods anything You store in the unit at any time
during the Licence Period
Other Charges Our fees for the sale of insurance, general
merchandise, extended access,
transportation, rental of equipment or any
other service and any VAT payable that may
be incurred by You from time to time
Our Licence Fees the amount specified on your invoice (based
on the weekly fee specified in the Customer
Licence) plus any Other Charges which shall
also be paid by You where it is or becomes
applicable
Prompt Payment in respect of the payment of each and every
sum due under this Licence, payment on the
Due Date or within two working days
afterwards, and in respect of any sum being
due under any other agreement between
You and Us, payment within five days of that
sum being demanded in writing
Store or Site the premises in which the unit is situated
Termination Date the date of termination of this Licence in
accordance with Condition 26
Unit the storage Container or space specified in the Customer
Licence or any alternative storage room We
may from time to time in Our absolute
discretion specify under Condition 11
We, Us, Our the unit provider named as the Licensor in
the Customer Licence
You, Your the Licensee named in the Customer Licence

1.1. All sums payable under the terms of this Licence will be
exclusive of any VAT.
1.2. All unit sizes are approximate and We accept no
responsibility for their accuracy. In agreeing to Our Licence
Fees You accept it applies to the unit You use and not
any unit represented.

2. So long as Our Licence Fees are paid up to date, We
Licence You, but no other person:
2.1.1 to use the unit for the storage of Goods in the unit in
accordance with this Licence during the Licence Period;
and
2.1.2 to have access to the unit at any time during the Access
Hours of the Licence Period only for the purposes of
depositing, removing, substituting or inspecting the
Goods and Your regular inspection of the unit for
damage or unsuitability of the Goods. No access to the
unit will be permitted for any other purposes or outside
Access Hours. We will try to provide advance warning of
changes in Access Hours by notices at the site, but We
reserve the right to change Access Hours to other
reasonable access times at any time without giving any prior notice.
2.2 Extended access may be available between the hours
indicated in the Customer Licence and is only provided in return for
a further Licence fee being paid. We reserve the right to
decline any licensee’s request for extended access and to
charge You a further reasonable charge for the time and
effort involved in resolving any issues with regard to
extended access, when the service has not been paid for
or correctly used by You. We also reserve the right to
remove this service from You or to adjust the hours of
access provided at Our absolute discretion.

3.1 Only You and persons authorised in writing or
accompanied by You (“Authorised Persons”) will be
allowed to have access to the unit. Any such person is
Your agent for whose actions You are responsible and
liable to Us and to other users and licensees of units at
the site. You may withdraw any authorisation at any time,
but the withdrawal will not be effective until We receive it
in writing. We may ask for proof of identity from You or
any other person at any time (although We are not obliged
by this Licence or otherwise to do so) and We may refuse
access to any person (including You) who is unable to
provide satisfactory proof of identity. We may refuse You
or Your agents access at any time if We consider in Our
sole discretion that the safety of any person at the Store,
or the security of the unit or its contents, or other units
at the site or their contents will be put at risk.
3.2 We will contact, disclose, discuss and provide access to Your
account details to, and otherwise deal with (as Your agent),
persons authorised by You in writing or identified by You to
Us as your alternative contact person(s) (“Alternative
Contacts”) in accordance with, and to the extent of, Your
instructions. In addition, in the event that We are unable to
contact You at Your contact details specified in the
Customer Licence (as amended or updated from time to
time by notice in writing by You to Us) for any reason, We
may and You hereby authorise Us to contact, disclose,
discuss and provide access to Your account details to, and
otherwise deal with (as Your agent), such Alternative
Contacts for the purposes of and in relation to this Licence.
You warrant that You have the right to provide to us the
personal data of such Alternative Contacts and to authorise
Our use of such data for this purpose.

4. You are responsible for providing a secure padlock for the
unit. You must ensure that the unit is locked so as to
be secure from unauthorised entry at all times when You
are not using the unit. We will not be responsible for locking
any unlocked units. You are responsible for removing the lock
from Your unit on the Termination Date. You should not
leave Your key with or permit access to Your unit to any
person other than Your own agent, who is responsible to
You and subject to Your control and if You do so, You do
so at Your own risk whether or not any such person is Our
employee or agent. We do not accept any liability for any
person including Our employee or agent holding Your key
and having access to Your unit and any such person acts
as Your agent only.

5. You permit Us and Our agents and contractors to access
the unit and if necessary We may break the lock to gain
access:
5.1. if We give You not less than seven days’ notice so that We
may inspect the unit or carry out repairs, maintenance and
alterations to it or any other unit or part of the site;
5.2. at any time without notifying You: 5.2.1. if We reasonably believe that the unit contains any items
described in Condition 8 or is being used in breach of
Condition 9;
5.2.2. for the purpose of ascertaining whether the unit
contains any items described in Condition 8 or if We
reasonably consider that such access is necessary to
ascertain whether action needs to be taken to prevent
injury or damage to persons or property;
5.2.3. if We are required to do so by the Police, Customs, Fire
Services, Local Authority or by a Court Order;
5.2.4. for any purpose including that in Condition 5.1, if We
believe it is necessary in an emergency;
5.2.5. to obtain access in accordance with Condition 11;
5.2.6. to obtain access in accordance with Our powers pursuant
to Condition 18; or
5.2.7. to prevent injury or damage to persons or property.

6. You warrant that throughout this Licence, the Goods in the
unit from time to time are Your own property or that the
person who owns or has an interest in them has given You
irrevocable authority to store the Goods in the unit on
the terms and conditions in this Licence and that You act
as a duly authorised agent of any such person. You
indemnify Us against any loss or damage suffered by Us
for breach of this warranty including against any loss,
damage or expenses incurred by Us (including any
reasonably incurred legal fees) arising from any step or
action taken by any person who owns or has an interest in
the Goods.

7. We reserve the right to refuse to permit You to store any
Goods or require You to collect any Goods from the unit
if in Our opinion the safety of any person at the Store, or
the security of the unit or its contents, or other units at
the site or their contents would be put at risk by the
storage or continued storage of any such Goods.

8. You must not store (and You must not allow any other
person to store) any of the following in the Room:
8.1. food or perishable goods (other than in accordance with
Condition 41) unless approved by Us and provided that
they are protected from and do not attract vermin;
8.2. plants, birds, fish, animals or any other creatures;
8.3. combustible or flammable materials or liquids such as gas,
paint, petrol, oil or cleaning solvents;
8.4. firearms, weapons, ammunition, explosives or the
components thereof;
8.5. chemicals, radioactive materials, biological agents;
8.6. toxic waste, asbestos or other materials of a potentially
dangerous nature;
8.7. any item which emits any fumes, smell or odour;
8.8. any illegal substances, illegal items or goods illegally
obtained;
8.9. compressed gases; or
8.10. any item of high value requiring specialist storage
(including without limitation jewellery, money, bullion,
deeds, bonds, securities, stamps, antiques, fine art or fine
wines (other than in accordance with Condition 41)).

9. You must not (and You must not allow any other person
to):
9.1. use the unit or do anything at the site or in the unit
which may be a nuisance to Us or the users or licensees of
any other unit or any person at the site or neighbouring
property;
9.2. do anything at the Store or in the unit which may
invalidate any of Our insurance policies or those of other
site users or licensees or increase the premiums payable
on them;
9.3. use the unit as offices or living accommodation or as a home or business address and not use the address of the
site or the unit for receiving or sending mail;
9.4. spray paint or do any mechanical work of any kind in the
Room;
9.5. attach anything to the internal or external surfaces of the
unit or make any alteration to the unit whatsoever;
9.6. allow any liquid, substance, smell or odour to escape from
the unit or any noise to be audible or vibration to be felt
outside the unit;
9.7. cause any damage to the unit or any other unit or the
site or its facilities or to the property of Us or any other
unit users or licensees or other persons at the site and
if You cause any damage You must (at Our option) repair,
restore or replace such damage or item or reimburse the
costs of making necessary repairs, restoration or
replacement or make proper compensation;
9.8. leave anything in or cause any obstruction or undue
hindrance in any passageway, roadway , service area or
other part of the site and You must at all times exercise
courtesy to others and reasonable care for Your own safety
and that of others in using these areas;
9.9. leave any waste or refuse that is created by storing the
Goods and You will be charged the reasonable costs of
disposing of such waste or refuse if You fail to comply with
this undertaking; or
9.10. connect anything to any power point without our
consent.
Any electrical appliance connected must be placed on a
proper surface in an area dedicated for their use.

10. You must (and You shall procure that Your agents must):
10.1. use reasonable care when at the site or using the unit
and take all reasonable care in respect of the unit, the
site, and the property of Us or any other users or
licensees or other persons at the site;
10.2. inform Us immediately of any damage or defect to the
unit;
10.3. comply with the reasonable directions of any of Our
employees, agents and contractors at the site and any
further regulations for the use, safety and security of the
unit and the site which We may issue from time to time;
10.4. pay for the reasonable cost of repairs or cleaning or
making good to Your unit or Our site, of any damage
caused by You or Your agents, including but not limited to
Your removal, haulage or delivery contractors; and
10.5 submit to Us an inventory of the Goods upon Our request
for the same.
10.6 maintain all electrical equipment used in the unit in
accordance with Health and Safety standards and all
compliance legislation. All items must be safely
connected..

11. This Licence shall not confer on You any right to exclusive
possession of the unit.
11.1. We may at any time by giving You seven days’ written
notice, require You to remove the Goods from the unit
to another unit specified by Us, which shall not be
smaller than the current unit,
11.1.1. in the event of a fire or flood or other incident or
occurrence at the site which in Our opinion requires the
unit or any part of the site to be closed or sealed off;
or
11.1.2. if We close the site or any part of the site for
redevelopment, in which case We may require you to
remove the Goods from the unit to another unit in
another site, which we will try to ensure is as near as
possible to the site in the given circumstances.
11.2. We agree to pay Your reasonable costs of removal which have been approved in writing by Us in advance of the
removal.
11.3. If You do not arrange the removal of Goods to the
alternative site by the date specified in Our notice, We
and Our agents and contractors may enter the unit and
do so. In doing so, We and Our agents and contractors
will act as Your agent and the removal will be at Your risk
(except for loss or damage caused wilfully or negligently
by Us and Our agents and contractors, subject to the
aggregate limit of Our liability contained in Condition 21).
11.4. If the Goods are moved to an alternative unit, this
Licence will be varied by the substitution of the alternative
unit number but shall otherwise continue in full force
and effect and Our Licence Fees at the rate set out in the
Customer Licence will continue to apply to the alternative
unit.

12. You must pay Us Our Licence Fees for the minimum period
of storage (28 days) on signature of this Licence and
thereafter must pay Our Licence Fees on the Due Date.

13. We may alter Our Licence Fees at any time by giving You
written notice and the new Licence Fees shall take effect
on the first Due Date occurring not less than four weeks
after the date of Our notice.

14. If You do not pay Our Licence Fees within ten days after its
Due Date, You must immediately on demand pay Us an
administrative charge for late payment (the “Late
Charge”) which is the larger of 10 per cent of Our (4
weekly) Licence Fees or £10. If Your failure to pay Our
Licence Fees continues for fifteen days or more after its
Due Date and/or You fail to pay the Late Charge on
demand, the amounts outstanding shall incur interest at
the rate of 5% above the base rate of HSBC bank PLC,
calculated from the date when payment becomes due up
to and including the date of actual payment including all
accrued interest, whether before or after judgment. We
may, in our sole discretion, require you (as an alternative)
to pay Us interest on the amount of Licence Fees overdue
at the rate of 5% above the base rate of HSBC Bank
PLC, calculated from the date when payment becomes
due up to and including the date of actual payment
including all accrued interest, whether before or after
judgment. The Late Charge (or interest) shall be payable
whether or not We exercise the right of sale under this
Licence.

15. If You do not pay any of Our Licence Fee by its Due Date
We may (in our sole discretion) immediately without notice
to You withdraw any further discounts, deductions or other
rebates on the Licence Fee agreed to be granted by Us
to You.

16. On each occasion any amount submitted by You by way of
payment of Our Licence Fees is dishonoured, at Our option
You must immediately on demand pay Us an administrative
charge of £15. Furthermore, once a payment method has
been dishonoured We can no longer accept payment in
this form and require settlement of Your outstanding
account by cash, debit card or credit card.

17. You must pay Us the Deposit on Your signature of this
Licence. The Deposit will be returned to You (without
interest) after this Licence terminates, less any amount We
may in Our sole discretion deduct to cover:
17.1.1 any breach of Conditions 9 and 10 above;
17.1.2 any of Our Fees which have not been paid or any unpaid
removal or other charges; or
17.1.3 any other obligation to Us that You have not performed.
17.2. We reserve the right to deduct or withhold from the
Deposit any sums accruing in respect of repairs or cleaning or the making good of Your breach of this Licence or the
Conditions which We consider is required as a direct or
indirect result of the storage of the Goods within the
unit, in order to bring the unit up to substantially the
same standard and condition as it was at the Start Date
and any sums accruing in respect of removal costs or any
arrears of Our Licence Fees.
17.3. We reserve the right to amend the amount of Deposit
requested dependant on the payment method used by you.
17.4. We will refund the Deposit to You within 14 days of the
Termination Date. Any such refund will be by company
cheque or an electronic transfer to a credit/debit card. No
refunds will be given by cash monies.

18. The Prompt Payment of each and every sum (including
interest) whether invoiced or not, owing from You to Us
from time to time under this Licence or any other
agreement between You and Us (in this Condition called
“Your Debt”) is of the essence of this Licence.
18.1. The terms of this Condition are additional to and without
prejudice to all or any rights We may have at common law
or otherwise.
18.2. In the event of a default of the Prompt Payment of Your
Debt:
18.2.1. We are relieved of any duty howsoever arising in
respect
of the Goods; and
18.2.2. the Goods are held solely at Your risk and We shall be
able
to immediately exercise the lien described below.
18.3. We have a lien over the Goods for Your Debt until
payment of Your Debt in full has been received by Us in
cash or, if by cheque, until the cheque has been paid by
Your bank and after this lien becomes exercisable by Us,
the following Conditions shall apply:
18.4. You shall pay Us fees and charges at the same rates as
under this Licence and if this Licence has been terminated,
the relevant rate at which such fees and charges will be
payable by You will be the rate which was payable
immediately prior to termination; and
18.5. in default of the Prompt Payment of Your Debt, You
authorise Us:-
18.5.1. to refuse You and Your agents access to the Goods, the
unit and the site;
18.5.2. to access the unit and inspect and remove the Goods to
another unit or Store; and
18.5.3. to hold onto and/or ultimately dispose of some or all of
the Goods;
18.6. in the event that Your Debt is not paid 30 days after the
Due Date or You fail to collect the Goods after We have
required You to collect them or upon expiry or termination
of this Licence, We may, subject to Condition 18.8, sell the
Goods and pass all ownership to them and use the
proceeds of sale to pay first the costs incurred by Us and
secondly in paying Your Debt and to hold any balance for
You. Interest will not accrue to You on the balance;
18.7. if the proceeds of sale are insufficient to discharge all or
any part of the costs of sale incurred by Us and Your Debt,
You must pay any balance outstanding to Us within seven
days of a written demand from Us, which will set out the
balance remaining due to Us after the net proceeds of sale
have been credited to You. Interest will continue to accrue
on Your Debt until payment has been made.
18.8. before We sell the Goods, We will give You notice in
writing of the amount of Your Debt at the date of the
notice and that in default of payment within 10 days of the
date of the notice, We will sell the Goods. We do not
agree to give You any further notice of any intended sale; 18.9. We will sell the Goods by any method(s) reasonably
available to achieve a selling price reasonably obtainable
in the open market, taking into account the costs of sale.
18.10. If the Goods cannot reasonably and economically be sold
(for any reason whatsoever) or they remain unsold despite
Our efforts, You authorise Us to treat them as abandoned
by You and to destroy or otherwise dispose of them at
Your cost.
18.11. You will pay Our reasonable costs incurred in
administering the debt collection and sale process
described in this condition. These costs will include
(without limitation) auction costs, removal costs, cleaning
costs and charges for Our own time.

19. Because the nature and type of the Goods being stored
by You from time to time is entirely within Your discretion
(subject to Conditions 8 and 9):
19.1. You must ensure that the unit is suitable for the storage
of the Goods that You store or intend to store in it. We do
not warrant or represent that any unit allocated to You is
a suitable place or means of storage for any particular
goods. We strongly advise You to inspect the unit before
storing Goods in the unit and from time to time
throughout the period of this Licence;
19.2. You must ensure that when the Goods are presented for
storage, they will be securely and properly packed or
bottled (as the case may be) and in such condition as not
to cause damage or injury to the unit or to any other
property, whether by spreading damp, infestation, leakage
or the escape of fumes or substances or otherwise
howsoever; in addition, the Goods will not be perishable
or include any animal or other living creature; and
19.3. You must complete an inventory of Your Goods. We do
not inspect the Goods when they arrive at the Store and
We do not keep any records concerning, or (save as
requested pursuant to Condition 10.5) any inventory of
the Goods, nor do We have any knowledge of their
nature, condition or state of repair.

20. In the event that You do not pay Our Licence Fees or
charges, the Goods are left in the Room at Your sole risk.
We exclude any liability in respect of the Goods when
payment of Our Licence Fees or charges is overdue and
exclude any duty of care howsoever arising.

21. Insurance cover.
21.1. Storage of Goods in the Room is at Your sole risk.
21.2.We do not insure any goods or contents on your behalf or
accept any liability for loss or damage however caused while
goods are stored in the unit or at the site
from time to time will not exceed that value; and

22. We do not exclude liability for physical injury to or the
death
of any person and which is a direct result of Our negligence
or wilful default or that of Our agents and/or employees or
for any matter which cannot be excluded by law.

23. You will indemnify Us against all claims, demands, liabilities,
damages, costs and expenses incurred by Us or by any of
Our servants, agents or other Unit users or licensees or
persons at the site which arise out of the use of the unit
or the site by You or any of Your servants, agents or
invitees or arise out of the breach o fthis Licence by You.

24. In the event of circumstances which are outside Our
reasonable control and their consequences, We do not
agree and are not obliged by this Licence to maintain the
safety or security of the Goods, the unit or the site in
order to keep the Goods free from damage or loss.
Neither You nor We shall have any liability under or be
deemed to be in breach of this Licence for any delay or failure in performance of this Licence, which results from
circumstances beyond the reasonable control of that party.
Such circumstances include any Act of God, riot, strike or
lock-out, trade dispute or labour disturbance, accident,
breakdown of plant or machinery, fire, flood, shortage of
labour, materials or transport, electrical power failures,
threat of or actual terrorism or environmental or health
emergency or hazard, or access of any Room including the
Room or the Store by, or arrest or seizure or confiscation
of Goods by competent authorities.

25. This Licence may be terminated by You or Us in
accordance with Condition 26.

26. Either You or We may terminate this Licence:
26.1. by giving not less than seven days’ written notice to the
other ending on any Due Date and termination will take
effect from that Due Date, which shall be the Termination
Date (should this Licence not be terminated on the Due
Date you will be given a further seven days grace, after
which it will be assumed that You have not served written
notice on Us of Your intention to terminate); or
26.2. immediately by giving written notice to the other if it
commits a serious breach of any term of this Licence and
(in the case of a breach capable of being remedied) shall
have failed within 15 days after service of a notice to do
so, to remedy the breach. Serious breach includes a failure
by You to pay all Our Licence Fees and other charges due
to Us under this Licence. The Termination Date shall be
the date the notice is effectively served on You in
accordance with Condition 38.
26.3 immediately by cancelling Your insurance contract.

27. Immediately on the Termination Date, You must remove all
goods from the unit and leave the unit clean and tidy
and in the same condition as at the Start Date. If You do
not do so, You shall pay Our costs of cleaning the unit or
disposing of any goods or rubbish left in the unit or at
the site. In default of Prompt Payment of Our Licence
Fees and any payments due to Us under this Licence, We
are relieved of any duty howsoever arising in respect of
the Goods and they are held solely at Your risk. We may
treat Goods remaining in the Room after the Termination
Date as abandoned and may dispose of them in
accordance with Conditions 18.6 and 18.8.

28. Where this Licence has terminated and You have paid
more of Our Licence Fees and charges than are due at the
Termination Date, We will refund the balance to You after
deduction of any payments due to Us as if the balance
were a Deposit under Condition 17. No interest will accrue
on any money held by Us for You. Where any payments
are still outstanding from You, You must pay Us in full
including any outstanding interest before We will release
the Goods to You.

29. You agree to examine the Goods carefully upon removing
them from the unit.

30. Any delay by Us in exercising any of Our rights under this
Licence will not affect Our rights or be a waiver of those
rights, nor will any partial exercise of any right exclude a
further exercise of that right.

31. Every provision in this Licence is severable and distinct
from every other provision and if at any time one or more
of such provisions is or becomes invalid, illegal or
unenforceable, the validity, legality and enforceability of
the remaining provisions will not be affected in any way.

32. We may, at any time, unilaterally vary any of the terms of
this Licence provided that such variation is in writing and
signed by one of Our Directors. None of Our other
employees or agents has any authority to vary this Licence on Our behalf whether orally or in writing or to make any
representation of fact that is or may be inconsistent with
the terms of this Licence.

33. You may not assign any of Your rights under this Licence or
part with possession of the unit or the Goods whilst they
are at the site to any other person, firm or company and
a breach of this Condition is a serious breach under
Condition 26.2.

34. You agree that it is not the intent of this Licence to confer
any rights on any third parties by virtue of this Licence and
accordingly the Contracts (Rights of Third Parties) Act
1999 shall not apply to this Licence.

35. This Licence shall be governed by English law and You and
We submit to the exclusive jurisdiction of the English courts.

36. This Licence shall not create a tenancy or lease or the
relationship of landlord and tenant between You and Us or
constitute Us as bailees of Goods.

37. Where You are two or more persons Your obligations
under this Licence shall be obligations of each of You
separately.

38. Any notice given by Us to You under this Licence must be
in writing and may be served by e-mail, by personal
delivery to the person notified or its address, or by prepaid
post. Your address for service of notices shall be Your
e-mail and/or postal address written on the Customer
Licence or any other address in England, Scotland or
Wales which You have previously notified to Us in writing.
Any notice to You will also be sent to any owner (whether
sole, joint, or co-owners) the name and address (including
e-mail address) of whom We have been previously notified
by You. Any notice given by You to Us must be in writing
and maybe served by personal delivery or by pre-paid
post. Our address for service of notices shall be Our
address set out on the Customer Licence. A notice will be
served at the time of personal delivery or forty eight hours
after it has been placed in the post, or at the time the email
was sent by Us (in respect of any e-mail notices sent
by Us to You).
38.1. You will inform Us in writing of any changes to Your billing
details, contact details, alternative contact details,
authorised persons, insurance details or access details
stated on this Licence.

39. We process the information given by You in the Customer
Licence, including Your personal data, (“Your Data”) in
accordance with the Data Protection Act 1998.
39.1 Your Data will be used for the purposes of this Licence,
processing payments, communicating with you, and
generally maintaining Your account with Us.
39.2 We will release Your Data and other account details at any
time if We consider in Our sole discretion that such release
is appropriate to comply with the law, to enforce this
Licence, for fraud protection and credit risk reduction, or
to protect the safety of any person at the Store, or the
security of the unit or its contents, or other units at the
site or their contents will be put at risk.
39.3 In the event that We sell or buy any business or assets, We
may disclose Your Data and account details to the
prospective seller or buyer of such business or assets or if
We or substantially all of Our assets are acquired by a third
party, Your Data and account details will be one of the
transferred assets.
39.4 You consent to Our use of Your Data for Our marketing
and other like or related purposes, including to provide
you with information, products or services that You
request from Us or which We feel may interest you. We
may also use Your Data, or permit selected third parties to use Your Data, to provide You with information about
goods and services which may be of interest to You and
We or they may contact You about these. Your choice with
regard to the relevant use of your data is indicated in the
Customer Licence.

40. Before taking any court proceedings for anything arising
out of this Licence (apart from emergency court
proceedings), the complaining party shall inform the other
person in writing of the dispute in as much detail as
possible and You and We agree to try informal conciliation
within twenty business days of the notice of the dispute. If
the dispute cannot be resolved, You and We agree to use
the Centre for Alternative Dispute Solution to try to
resolve the dispute amicably by using an Alternative
Dispute Resolution Procedure before taking any other
step. If the dispute is not resolved to mutual satisfaction
within 90 days after notice of the dispute has been given,
You or We may submit the dispute to the Court. This
Condition does not affect the right of either You or Us to
terminate this Licence.

Registered office:
Hamp bridge,
Taunton Road,
Bridgwater,
TA6 6LG